Leadership | ZM
Our Leadership
Airtel Zambia’s management team is made up of dynamic professionals with deep expertise in telecommunications, technology, and customer experience. Together, they lead the daily operations, drive strategic initiatives, and ensure the consistent delivery of innovative products and superior service across the country.
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Executive Committee
Hussam Baday
CloseManaging Director
Experience:
Hussam Baday is the Managing Director of Airtel Zambia, with over 20 years of leadership experience in telecommunications and digital financial services across Africa.
Prior to his appointment as Managing Director, Hussam served as Chief Commercial Officer and Marketing Director at Airtel, where he led commercial transformation initiatives, drove customer growth, and championed digital innovation. Earlier in his career, he held senior leadership positions with Sudatel Group, Ericsson, and Huawei.
Hussam holds a Master of Business Administration (MBA) from the University of Leicester and a First Class Honours degree in Telecommunications Engineering from the University of Khartoum. He has also completed executive education programmes at INSEAD and Harvard Business School
Anil Dwivedi
CloseNetworks Director
Experience:
Joined Airtel Networks Zambia plc in December 2024 and has 26 years’ experience in leadership, Planning, Operations, and engineering across the telecommunication industry.
He was formally with Globacom Nigeria where he was the Group CTO. Prior to that, he was the HUB CTO/ EVP Technology, Vodafone Idea Limited. Anil has held multiple other leadership roles including CTO-Delhi Vodafone , CTO-UPE Vodafone, Head-Centre of Competence-GNSC Nokia Siemens Networks, GM Wireless-Reliance Infocom, Regional Engineering Manager-Motorola, Consultant-STC among others.
Anil holds a Bachelor of Technology from Institute Of Engineering and Technology (India).
Bwembya Barbara Chikonde
CloseHuman Resource Director
Experience
Andy brings many years of global financial and strategic experience to the Board. Through his work with a number of multinational organisations, he can draw on a broad knowledge of diverse issues and outcomes to provide constructive challenges and robust scrutiny of matters that come before the Board.
Bwembya has been with Airtel Networks Zambia Plc for 16 years and has over 15 years Human Resource and Administration generalist experience having worked in various portfolios in Airtel. She has also served as the Talent and Development Senior Manager at Airtel Africa Head Office in Nairobi, where she was responsible for implementing and rolling out successful HR interventions across the then 17 Airtel Africa Operations.
She has a wealth of experience and expertise in change management, HR operations and analytics, organization design and behavior, Industrial Relations, Total Rewards, global mobility management, Business Partnering, Business transformation, employee championing and International HR best practices exposure having worked in East and Southern Africa.
She is a certified Hay job evaluator and holds a Bachelor’s Degree in Mass Communication and Public Administration and a Post graduate Diploma in Human Resource. She is also a holder of a Master’s in Sustainable Business and Responsible leadership. Bwembya is currently pursuing her Masters of Science in Human Resource and Psychology and is a Swedish Institute Management Alumni.
Francis Simfukwe
CloseSales and Distribution Director
Experience
Francis Kumwenda Simfukwe was appointed Sales and Distribution Director at Airtel Zambia on 1 May 2022 and is a member of the Airtel Zambia Leadership Team. He brings over 20 years of experience spanning the Fast-Moving Consumer Goods (FMCG), Banking, and Telecommunications sectors.
Prior to his current role, Francis held several leadership positions within Airtel Zambia, including Regional Business Manager, Growth Region, and Zonal Business Manager. Before joining Airtel, he served in various roles at Zambian Breweries Plc and Standard Chartered Bank Zambia, where he concluded his tenure as Head of National Sales, Retail Banking Products.
Francis holds a Master of Science (MSc) in Marketing from Edinburgh Business School, Heriot-Watt University (United Kingdom), a Master of Business Administration (MBA) from Cavendish University Zambia, a Bachelor of Arts (Honours) in Business Studies (Marketing) from the University of Greenwich (United Kingdom), and a Diploma in Marketing from Evelyn Hone College (Zambia).
Kapa Kaumba
CloseCustomer Experience Director
Experience
Kapa joined Airtel Networks Zambia Ltd in June 2020 and has over 20 years’ experience as a customer experience and contact centre expert. In addition to her current role as Customer Experience Director, Kapa has a vast career in the Pay TV sector where her roles included country and commercial General Manager for Econet Media.
Prior to this she consulted for several companies. She also had a dynamic career with MultiChoice South Africa and MultiChoice Nigeria where she managed the customer service operations as General Manager.
She holds a Bachelor of Arts Degree in Public Administration and Economics from the University of Zambia, a Global Executive Development Program certification from Gordon Institute of Business science, South Africa and a Management Advancement Certification from the University of Witwatersrand, South Africa.
Lindiwe Banda
CloseEnterprise Business Director
Experience
Lindiwe Banda holds a Bachelor of Science degree in Computing and Information Systems and a Master of Business Administration (MBA) specialised in Strategic Management.
Prior to this appointment, she worked across both public and private sector institutions, where she was instrumental in delivering connectivity, digital services, managed solutions, and emerging technology solutions. Throughout her career, she has focused on helping organisations improve operational efficiency, strengthen connectivity, and enhance competitiveness through the effective use of technology.
Lindiwe has extensive experience in business leadership, customer engagement, and enterprise sales, with a strong track record in developing strategic partnerships, driving digital transformation initiatives, building high-performing teams, and delivering sustainable business growth and results.
Paul Chikubwai
CloseInformation Technology Director
Experience:
Paul has over 15 years of telecom experience in the areas of IT Operations, Business Intelligence and Project Management. Prior to his appointment as IT Director, Paul was the Head - Portfolio & Release Management under the IT Department where he piloted key strategic projects such as the My Airtel App and KYC Applications, and stabilization of product and promotions platforms including SoChe, Ikali and Tonse internet offers. He also previously held multiple roles with IBM and MTN in the areas of Data Mining and Revenue Assurance.
Paul holds a Master of Science Degree in Information Systems Management from University of Greenwich and a Bachelor of Computer Science Degree from the University of Zambia.
Martin Jowi
CloseSupply Chain Management Director
Experience
Martin joined Airtel Networks Zambia Plc in 2017 as Supply Chain Director from Airtel Ghana where he served in the same capacity. He has a wealth of experience from his previous roles in Supply Chain at MNCs like GlaxoSmithKline Kenya, Essar Telecoms and Magadi Soda.
He is responsible for ensuring efficiency and effectiveness of the supply chain process in responding to operational and capital needs. Martin holds a Degree in Commerce from the University of Nairobi and an MBA from the United States International University Nairobi.
He also holds a Graduate Diploma from the Chartered Institute of Purchasing & Supply-UK and is a certified Lean Sigma Green Belt.
Suzyo Ndovi Akatama
CloseLegal and Regulatory Director
Experience
Suzyo Akatama is the Director of Legal & Regulatory Affairs at Airtel Networks Zambia Plc and a qualified Legal Practitioner with over 21 years of experience across the public and private sectors.
Suzyo has extensive expertise in legal and regulatory affairs, corporate governance, compliance, telecommunications, banking, and financial services regulation. Throughout her career, she has played a key role in navigating complex regulatory environments, driving compliance excellence, and supporting strategic business objectives.
She holds a Bachelor of Laws (LLB) from the University of Zambia and a Master of Laws (LLM) in Banking and Finance from the University of London. She also holds a Diploma in Sustainable Business Practices and Responsible Leadership from the Swedish Management Institute. Suzyo is a member of the Law Association of Zambia and the Zambia Institute of Directors.
Andrew Chuma
CloseAirtel Money Director
Experience:
Prior to his appointment as Airtel Money Director, he worked as Airtel Networks Zambia Sales and Distribution Director from 2019.. He has more than 20 years experience in commercial roles across various industries ranging from FMCG - Unilever East Africa, Colgate Palmolive and finally Airtel Africa group. Andrew holds a Degree in Business Information Technology.
Rakesh Kumar Agarwal
CloseFinance Director of Airtel Networks Zambia Plc
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Experience
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<p>
Rakesh Kumar Agarwal is the Finance Director of Airtel Networks Zambia Plc, responsible for providing strategic financial leadership and driving the Company's financial performance, governance, and sustainable growth.</p>
<p>Prior to joining Airtel Zambia in June 2026, Rakesh served as Group Chief Financial Officer (CFO) at JSW One, where he led financial strategy and key business initiatives. He previously served as Group CFO at Metropolis Healthcare Limited and earlier held the role of Head CFR, India Operations at Bharti Airtel Limited, supporting financial management, governance, business partnering, and international operations across Africa.</p>
<p>Rakesh holds a Bachelor of Commerce (Accounts) degree from Guwahati University, has completed the Final Examination of the Institute of Company Secretaries of India (ICSI), and holds a Master of Business Administration (MBA) from AIM.
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Pratyush Jyoti Ghosh
CloseMarketing Director
Experience
Pratyush Jyoti Ghosh holds a Bachelor of Technology degree from West Bengal University of Technology and a Master of Business Administration from the Vinod Gupta School of Management, IIT Kharagpur.
Prior to this appointment, he served as Vice President – CVM Planning and Insights at Vodafone Idea India, where he was responsible for Sales and Marketing leadership. Before that, he worked as Country Head at Circles in Singapore and as Director – Mass Market Segments at Etisalat in the United Arab Emirates (UAE). He also held roles at Emagine International in Australia and the UAE.
Pratyush has extensive experience in marketing strategy, customer value management, and commercial leadership across diverse markets, with a strong track record in driving business growth and performance.
Rohit Marwha
CloseGroup Marketing Director
Experience
Rohit joined Airtel Africa in May 2022 as the Group Marketing Director. During this period, he has been a key role in driving significant business growth through intelligent pricing, product enhancements and driving execution in a very disciplined manner which helped to accelerate strong growth across several of our Opco’s. Rohit also played a crucial role in supporting the leadership transition in Nigeria, prior to Carl taking the helm.
Rohit has over 22 years of rich experience in the telecommunications sector with Bharti Airtel Group. He started his career in Bharti Airtel as a Product Manager - Punjab & Karnataka and held progressive roles therefore including Zonal Operations Head – Rajasthan, Marketing Head – Tamil Nadu, Kerala & Rajasthan, National Marketing Head - Market Operations & Pricing among others. And lastly, prior to joining Airtel Africa, he was the Chief Executive Officer - Maharashtra & Goa, a position he has held since May 2017 until April 2022.
Board Members
Our Board of Directors provide strategic oversight and governance, ensuring airtel Zambia operates with integrity, accountability, and long-term focus. The Board brings a wealth of experience from diverse industries to guide the company’s growth, performance, and contribution to Zambia’s digital transformation.
Apoorva Mehrotra
CloseBoard Member
Qualifications: Apoorva holds a master’s degree in management studies (Marketing) from K J Somaiya Institute of Management and a bachelor’s degree in psychology from the University of Allahabad.
Experience: He was appointed Managing Director for Airtel Networks Zambia Plc on 1st March 2018 until October 2022 when he was appointed as Airtel Africa Regional Director-East Africa. He had joined Airtel Zambia as Chief Commercial Officer in April 2017. He has over 28 years’ experience in Operations, Sales and Marketing across the telecom industry as well as in the consumer durables and FMCG sectors. Apoorva has since been promoted to be the Regional Managing Director for East Africa of the Eastern Region. Before joining Airtel and most notably, he spent 14 years at Vodafone, where his last posting was as Executive Vice President (EVP) & Business Head for the Delhi NCR Circle.
External appointments: Apoorva Mehrotra is currently serving as Director at Airtel Networks in Uganda and Airtel Networks Tanzania.
Hamish Chipungu
CloseBoard Member
Hamish Chipungu is a seasoned risk management and internal audit professional with over 30 years’ experience in the financial services sector. He has held senior roles at the Bank of Zambia, ZANACO, and Access Bank Zambia, including Chief Risk Officer, Director of Internal Audit, and Chief Risk & Compliance Officer.
Mr Chipungu is a Fellow of the Association of Chartered Certified Accountants (FCCA) and holds certifications as a Certified Internal Auditor (CIA), Certification in Risk Management Assurance (CRMA), and in ISO 31000. He has led the implementation of key governance and compliance frameworks including ISO 31000 (Risk Management), ISO 22301 (Business Continuity), ISO 27001 (Information Security), and ISO 19600 (Compliance Management).
He was the founding President of the Institute of Internal Auditors Zambia and continues to support both public and private institutions in strengthening risk oversight and assurance functions.
Hussam Baday
CloseBoard Member
Experience: Hussam is a Master of Business Administration and BSc holder in Electronics and Communications Engineering. Prior to this appointment, Hussam was the Chief Commercial Officer in Airtel Zambia since December 2021, and prior to that he worked as the Company’s Marketing Director since July 2018. He was the Chief Marketing Officer at Sudatel Telecom Group (STG) before joining the Airtel Group. STG is a leading telecom service provider serving customers in Sudan and West Africa.
Hussam has a rich background in successful Commercial strategies, business development, and proper execution that turned around commercial performance. He also serves as an advisory board member at CMO- council Africa and holds a Professional Diploma in marketing from The Chartered Institute of Marketing (UK) and an executive education in Leading with Results from INSEAD (France).
Jaideep Paul
CloseBoard Member
Qualifications: He is a Commerce Graduate from Calcutta University and a Chartered Accountant from ICAI.
Experience: Jaideep joined Bharti Airtel Delhi Circle in 2002. He worked as Chief Financial Officer of Bharti Retail (a franchisee of Walmart) for 2 years and Fairtrade LLC Muscat before joining Airtel Nigeria as Chief Financial Officer in September 2010.
He has been the Chief Finance Officer at Airtel Africa since May 2014 following his role at Airtel Nigeria. He has a total work experience of 29 years having started his career with Pricewaterhouse in 1989.
He continues to provide the Board with the ability to achieve financial discipline and enhance the overall efficiency of the organization. Jaideep is a keen analyst with exceptional negotiation and relationship management skills and abilities.
External appointments: Jaideep serves on the boards of Airtel Nigeria and Airtel Tanzania. He is also Director of several entities under the BAIN and Airtel Mobile Commerce umbrellas.
Lynda Mataka
CloseBoard Chairperson
Experience
Ms. Lynda Mataka is a seasoned legal practitioner with over 20 years of experience at the Zambian Bar, specializing in corporate law. She is the Managing Partner at Lynda Mataka and Partners Legal Practitioners, where she provides strategic leadership and advises on complex corporate transactions.
Her expertise spans mergers and acquisitions, financial sector regulation, corporate governance, and legislative drafting. Prior to private practice, she served as a Senior Legislative Draftsperson at the Ministry of Justice and later held roles at the Bank of Zambia, including Inspector, Non-Bank Financial Sector Regulation, and Senior Counsel in the Advisory Bank Secretariat.
Ms. Mataka serves on the boards of the Industrial Development Corporation (IDC) and Access Bank Botswana, and has previously served on the boards of ZESCO, Access Bank Zambia, Dangote Cement Zambia, and the Energy Regulation Board.
A Chevening Scholar, she holds a Master of Laws (LLM) in International Business Law from the University of Manchester and is a qualified Advocate of the High Court and Supreme Court of Zambia, as well as a member of the Law Association of Zambia (LAZ).
Monica Kambo
CloseBoard Member
Qualifications: Monica holds a Master of Science Degree in Global Human Resource Management from the University of Liverpool UK, She is a Chartered Marketer from the Chartered institute of Marketing-UK and has recently attended INSEAD leadership courses.
Experience: She is currently the Group Human Resource Director of Airtel Africa plc, a position she has held since March 2020. She is currently tasked with delivery of business strategy through talent leadership and HR operations. She is a seasoned 20-year expertise spans in the fields of business management, strategy development and execution, talent management and entrepreneurship across diverse global markets in Africa, the India sub-continent and Europe. She started her career managing brand investments at DDBCCL and subsequently moved to WPP- Scangroup companies in progressively senior roles. In her time at WPP Scangroup, she took on key management roles in Uganda and South Africa. She has held the positions of General Manager at Ogilvy Africa and Managing Director at MEC / Wavemaker. Prior to joining Airtel Africa plc, Monicah was the Group Human Resource Director for WPP Scangroup. Monica has a passion for mentoring young women and engaging in driving sustainability agenda within her community.
External appointments: Monicah Kambo is currently serving as a Director at Airtel Malawi Networks Plc and Airtel Seychelles Limited.