Any organization can give a customer service. At Airtel, we like to believe we give the experience, over and above the service.
Any organization can give a customer service. At Airtel, we like to believe we give the experience, over and above the service.
Not just any experience, but quality experience. We want you to stay with Airtel for the long term, that's why we are dedicated to looking after you.
Free 24-hour Call Centre:
• Call our 24-hour Call Centre anytime - for free. We'll answer your questions, and we'll help you to make the most of Airtel services.
• Whether a Prepaid, Postpaid or Home Broadband customer, you can dial 100, 200 or 400 respectively from your mobile phone or 0733 100 100 from any other network (network provider charges apply). If abroad, ensure to add the +254 country code before the number i.e. +254733100100.
• Please Note: Airtel customer care will only call you through 0733100000 and will NOT ask for your Airtel Money PIN or One Time Password (OTP). Please ignore calls from other numbers. Stay Alert!
