Airtel Smarta is an all-in-one prepaid weekly and monthly prepaid package that gives:
• Data,
• Minutes
• SMS

All Customers, including existing Airtel customers, are eligible for Smarta Bundles

Dial *544# or *334# on your Airtel line or visit My Airtel App.

You can pay using Airtime and mobile money.

You will be allocated all the data, all net minutes and SMS resources allocation upfront at the point of purchase.

Monthly On-net minutes will be allocated upfront at the point of purchase

Weekly On-net minutes will be allocated daily and rest at midnight

Unused resources, (all net minutes, SMS and Data) will be rolled over if you purchase the same plan within 24hrs of expiry to the following day until bundle expiry.

Unused Monthly On-net minutes will accumulate and roll over purchase the same plan within 24hrs of expiry.

Weekly On-net minutes will rest daily at midnight.

You will have a 24-hour grace period after the bundle expires to buy the same bundle and have your unused resources rolled over to the new package.

The table below shows how you can extend validity and rollover resource.

Yes, you can buy the same bundle multiple times. This will extend the validity from the latest purchase date.

The Bundle with the lowest validity is given priority, if they are of same validity then the bundle bought first will be given priority on usage.

When you upgrade or downgrade, all the resources of the previous bundle will continue running till expiry in parallel with the new bundle resources.

You can check your balance by dialing *544*3# or by checking your account on the My Airtel app.

No, Roaming charges will apply when roaming.

Airtel Smarta Bundles ("Smarta Bundles") is a monthly prepaid package offered by Airtel, providing customers with:

a) Data, Minutes, and SMS allocations.

By purchasing or using Smarta Bundles, you agree to these Terms & Conditions ("Terms").

Smarta Bundles are available to all Airtel customers, including new and existing prepaid users.

a) Customers can purchase Smarta Bundles by dialling *544#, *334# or via the My Airtel App.

b) Payment can be made using Airtime or Mobile Money.

a) All Data, All-net Minutes and SMS will be allocated at purchase

b) On-net minutes for the monthly products will be allocated upfront

c) On-net minutes for the weekly products resets and daily allocation done at midnight

a) Customers have a 24-hour grace period after bundle expiry to renew and roll over their unused resources.

b) Any unused resources (Data, Minutes, and SMS) will roll over if the same Smarta Bundle is purchased within 24 hours of expiry.

a) On-net Minutes allocation will be given priority when calling on-net before all-net minutes

b) Customers can purchase the same bundle multiple times within a month.

c) If a customer purchases multiple Smarta Bundles (i.e. both Smarta 1000 and Smarta 1500), the first purchased bundle will be used first.

d) When upgrading or downgrading between Smarta Bundles, the resources of the previous bundle will remain active until expiry, running in parallel with the new bundle.

e) Smarta 300 weekly can extend validity, or its validity be extended by Smarta 1000 Monthly

f) Smarta 500 weekly can extend validity, or its validity extended by Smarta 1500 Monthly

a) Each new purchase extends validity by 7 days for weekly offers and 30 days for Monthly offers from the latest purchase date.

1. Data All-net minutes and SMS will roll over.
2. Weekly On-net minutes will be 50 minutes a day until the new expiry date
3. Monthly On-net minutes will roll over.

Customers can check their remaining data, minutes, and SMS balance by:

1. Dialling *544*3#.
2. Checking their account on the My Airtel App.

1. Out of bundle usage will be charged at the current Pay as you Go rate of Ksh. 0.4 per MB
2. The data allocation for Smarta Bundles can be used to access all internet sites, including streaming audio music and videos.
3. ALL net minutes can be used to call all local telcos
4. ALL net SMS can be used to SMS all local telcos
5. You cannot transfer the resources to other subscribers.
6. Smarta Bundles are not for re-sale. You therefore will not resell the Bundle purchased from Airtel Kenya without its consent. Airtel Kenya reserves the right to withdraw this Product from you if you breach these terms.
7. The Smarta Bundles will not be available to roaming subscribers. Charges applicable for Roaming are available on https://airtelkenya.com/
8. An SMS notification will be sent once the data allocation for this Bundle depletes and when the validity period expires.

a) Airtel reserves the right to modify or discontinue Smarta Bundles at any time.

b) Any changes to these Terms will be communicated via SMS, the Airtel website, or other official channels

For inquiries, please contact:
📞 Customer Care: call 100
📧 Email: customerservice@ke.airtel.com
or Visit the nearest Airtel shop